Privacy Policy

When you use our website, contact forms, AI estimator, or call our phone line, we may collect:

• Name, email address, phone number, and project address
• Project details and service preferences
• Call recordings and transcripts from our AI receptionist (Sarah)
• Usage data such as pages visited and features used

We use your information to:

• Respond to your inquiries and provide project estimates
• Schedule consultations and manage appointments
• Improve our services and website experience
• Send project-related communications (never spam)

Our AI-powered phone receptionist uses voice AI technology to handle incoming calls. Calls may be recorded and transcribed for quality assurance and to ensure accurate capture of your project details. By calling our business number, you consent to this recording.

We implement industry-standard security measures to protect your personal information. Your data is stored securely and is never sold to third parties. We use trusted third-party services (email delivery, voice AI) that adhere to their own privacy standards.

We use the following third-party services to operate our business:

• Vercel (website hosting)
• Resend (email delivery)
• Vapi.ai (AI phone receptionist)
• Anthropic (AI language model)

Each service has its own privacy policy governing how they handle data.

You have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Opt out of communications at any time
• Request a copy of any call recordings or transcripts

If you have questions about this privacy policy or want to exercise your data rights, please contact us:

• Email: info@ngblueprint.com
• Phone: (806) 472-4572